Emergency Preparedness

Emergency Management Guide for Nursing Homes

The Emergency Management Guide for Nursing Homes assists nursing home administrators, corporate representatives, owners, and key staff in their efforts to develop and maintain a practical all-hazard emergency operations plan. The guide provides an established format for developing a basic plan, offers direction for developing standard operating procedures for use during an emergency, and addresses specific hazards which may threaten a facility.

This guide is a compilation of national emergency management concepts and practices, not a sample emergency operations plan. Each nursing home's emergency operations plan must indicate what that nursing home will do to protect itself from its hazards with the resources it has or can obtain.

This guide is intended primarily for use by nursing home staff responsible for emergency operations plan development and maintenance. It creates no requirements for any nursing home, and its recommendations may be used, adapted, or disregarded, based on a particular facility's own policies and state law.

This guide is issued by the Florida Health Care Association in partnership with the University of South Florida and the Florida Department of Health's Office of Emergency Operations. Funding for the guide's development came through the John A. Hartford Foundation and the FHCA. The planning format is based on the Federal Emergency Management Agency in their Guide for All-Hazards Emergency Operations Planning to be used by jurisdictions at the state and local level. Further, the components set forth in this guide satisfy the basic emergency management requirements of 400, Part II, Florida Statutes, s. 59A-4.126, Florida Administrative Code, as well as the new national recommendations of the Centers for Medicare and Medicaid Services. Nursing homes may use this guide to supplement guidance they receive from their states.

Contents
  Part I The Basic Plan

  Defining a Comprehensive Emergency Management Plan
  Outline

  Administration
  Executive Summary

    Plan Review and Maintenance

    Authorities and References

  Introduction
    Profile

    Purpose

    Scope

  Situation
    Risk Assessment

    Zones and Local Points of Interest

    Vulnerability Assessment for Residents

    Planning Assumptions

  Concept of Operations
    Alert, Notification, and Activation

  Command and Coordination
    Command Structure

    Communication

    Roles/Responsibilities

    Evacuation

    Sheltering in Place

    Host Receiving Site

    Training and Exercises

    Recovery

Part II Appendices

Appendix A: Emergency Staffing

Appendix B: Emergency Communication Needs

Appendix C: Resident Care Services by Vulnerability Assessment

Appendix D: Vendor Support Communication Chart

Appendix E: Routine Mail Processing

Appendix F: Life Safety and Environmental Evaluation

Appendix G: Incident Command Post Sample Planning Meeting Agenda

Appendix H: All Hazards Staff Response to Emergency

Appendix I: A Staged Implementation of a Resident Identification System

Appendix J: Insured's Guide to Hurricane and other Catastrophic Claims

Appendix K: Resident Survival Kits

Appendix L: Staff Survival Kits

Appendix M: Pet Policies

Appendix N: Employee Staffing Letter and Form

Appendix O: Re-entry to Area Letters or Vehicle Display Passes

Appendix P: Generators and Utilities

Appendix Q: Sample Letter to Families, Guardians, or Responsible Parties

Appendix R: Website References

Appendix S: Glossary of Common Terms and Acronyms

Appendix T: Business Continuity

Appendix U: Supplies, Quantities

Appendix V: Timeline for Disaster Preparedness Activities

Appendix W: Housekeeping Tips

Appendix X: Dietary Department Tips

Appendix Y: Nursing Department Tips

Appendix Z: Guidance for the Safe Transportation of Oxygen

Appendix AA: Emergency Resident Handling

Appendix BB: National Criteria for Evacuation Decision-Making in Nursing Homes

Part III Incident-Specific Hazards

Incident-specific Hazards

Biological Event

Bomb Threat

Earthquake

Extended Power Outages

Extreme Temperatures

Fire

Wildfires

Floods

Hazardous Materials

Severe Weather (Tornados)

Tropical Cyclones (Hurricanes)

Winter Storms

Part IV The Nursing Home Incident Command System

  The Nursing Home Incident Command System

  A Nursing Home's Introduction to the Incident Command System

    Job Action Sheets
    Incident Command
    Liaison Officer
    Public Information Officer
    Safety Officer
    Operations
    Resident Services Branch Director
    Nursing Services Unit Leader
    Transfer and Discharge Unit Leader
    Psychosocial Unit Leader
    Social Services Manager
    Rehabilitative Manager
    Activities Manager
    Infrastructure Branch Director
    Dietary Services Unit Leader
    Environmental Services Unit Leader
    Maintenance Unit Leader
    Security Unit Leader
    Planning
    Situation Unit Leader
    Documentation Unit Leader
    Logistics
    Service Branch Director
    Communication Hardware Unit Leader
    IT/IS Unit Leader
    Support Branch Director
    Staffing/Scheduling Unit Leader
    Facility Supply Unit Leader
    Central Supply Unit Leader
    Dependent Care Unit Leader
    Transportation Unit Leader
    Finance/Administration
    Business Continuity Unit Leader
    Procurement Unit Leader
    Cost Unit Leader
    Employee Time Unit Leader
    Compensation/Claims Unit Leader

Part V Training and Exercises

Training and Exercises

Part VI Federal Regulations

Federal Regulations

Table of Sample Statements

Sample Statement 1 Authorities and References

Sample Statement 2 Alerting Staff

Sample Statement 3 Alerting Family Members

Sample Statement 4 Emergency Coordination

Sample Statement 5 Public Health Integration

Sample Statement 6 Emergency Tracking System

Sample Statement 7 Equipping Supplies for Sheltering in Place

Sample Statement 8 Sheltering Staff Dependents

Sample Statement 9 Notifying and Tracking
 

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