Florida’s Advocate for Long Term Care
Providers and the Elders They Serve

AHCA/NCAL National Quality Award Workshops

FHCA annually provides hands-on workshops across the state for centers pursuing the AHCA/NCAL Bronze, Silver and Gold National Quality Awards. These intensive workshops are led by FHCA's Koko Okano, an AHCA/NCAL Quality Award Master Examiner and an examiner of the National Baldrige Program. FHCA suggests centers consider sending any team members working on the centers' Quality Award application/criteria to these workshops, which can result in a better application, greater understanding of the foundational elements of quality in your center, and enhanced excitement as your center engages in the program.

For more information about the AHCA/NCAL National Quality Award Program, click here.

2019 Quality Award Workshops


Bronze Quality Award Workshop

November 2018 (Tampa Area)
Stay tuned for more information. 

The Bronze Quality Award Workshop is designed to help applicants understand and meet the demands of the Bronze criteria. Registration includes the six-hour intensive workshop, and participants will walk out with a draft application. Additional AHCA/NCAL tools and resources are available for applicants to help answer questions surrounding individual components of the Bronze criteria.

Silver Quality Award Workshops

Central Florida
October 17, 2018 

Life Care Centers of America 
940 Centre Circle, Ste 2020
Altamonte Springs, FL
(407) 475-1686 (Directions Only)

  • Click here to download the Registration Form to register by mail/fax. 
  • Click here to register online through the FHCA Online Portal. 


North Florida
November 13, 2018

Bartram Lakes
6209 Brooks Bartram Drive, Bldg 100
Jacksonville, FL
(904) 528-3010 (Directions Only) 

  • Click here to download the Registration Form to register by mail/fax. 
  • Click here to register online through the FHCA Online Portal.  

Registration includes the six-hour intensive workshop, designed to help attendees better understand the application process and criteria for submission. Participants will walk out with a written application framework. Attendees will also receive tools and worksheets, an online Q&A open forum and personal consultation from Trainer Koko Okano.


Cat 7 Workshops

Central Florida
October 18, 2018

Life Care Centers of America
940 Centre Circle, Ste 2020
Altamonte Springs, FL
(407) 475-1686 (Directions Only)​

  • Click here to download the Registration Form to register by mail/fax. 
  • Click here to register online through the FHCA Online Portal. 


North Florida
November 14, 2018
Bartram Lakes
6209 Brooks Bartram Drive, Bldg 100
Jacksonville, FL

  • Click here to download the Registration Form to register by mail/fax. 
  • Click here to register online through the FHCA Online Portal. 

Category 7 is the most technical section of the Silver and Gold Quality Award applications with over 45% of total points allocated. Successful award applicants will benefit from attending both the Silver or Gold Award level workshop and the Cat 7 workshop together. This will provide a better understanding of how the Category 7 is reviewed and scored by the examiner to ensure this section of their application will earn enough points to cross the minimum scoring threshold.

Gold Quality Award Workshop

Tampa
November 30, 2018 

Greystone Healthcare Management
4042 Park Oaks Blvd., Suite 300 (3rd Floor), Rasmussen Building
Tampa, FL 
(813) 635-9500 (Directions Only)

  • Click here to download the Registration Form to register by mail/fax. 
    Online Registration coming soon. 

Registration includes the six-hour intensive workshop, designed to help attendees better understand the application process and criteria for submission. Attendees will receive tools and worksheets, an online Q&A open forum and personal consultation from Trainer Koko Okano.

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