Florida’s Advocate for Long Term Care
Providers and the Elders They Serve

Hurricane Michael Updates

Financial Assistance for Impacted Caregivers

Click here to apply for assistance (applications due to FHCA by January 4, 2019)

FHCA is now accepting applications for financial assistance for employees of member nursing centers and assisted living communities who were impacted by Hurricane Michael. These caregivers worked tirelessly and with great sacrifice to keep residents safe, and many of them were personally impacted by the storm's devastation. After weeks of sending supplies to the impacted centers, FHCA is pleased to offer financial support to those in need.

FEMA Webinar

FEMA Assistance for Individuals Impacted by Hurricane Michael

Agency for Health Care Administration

Florida Department of Health

Federal Information (CMS)



  • Overcapacity 408.821(2), Florida Statutes
  • Facilities that are overcapacity as a result of having received evacuees due to Hurricane Michael may operate over-capacity for 15 days.
  • To operate overcapacity in excess of 15 days, the provider must request permission in writing to go beyond the 15-day limit. The request must be submitted prior to the 15th day, so please submit the request as soon as you are aware of the need.
  • Send an email to Laura.MacLafferty@ahca.myflorida.com or kim.smoak@ahca.myflorida.com with the following subject line - Request to Exceed 15-day Overcapacity Limit due to Hurricane Michael - and in the message, provide the following information:

    The name and address of your facility.
    Name of the facility from which the evacuees came (another nursing center or assisted living center; special needs shelter; hospital; etc.)
    How many total people did you receive.
    How many people will you be over capacity, beyond the 15 days.
    Where are the evacuees living in your facility (private room converted to semi-private? Dining room? Other location(s) in your building?)

Travel During Established Curfews/Facility Re-entry

  • FL Department of Health Law Enforcement Advisory Re Health Care Travel During Established Curfews
  • Sample Reentry Letter
  • Hospital and Nursing Home Reentry/Reoccupancy Information
    Hospitals, nursing homes and remote emergency departments that have closed or evacuated and want to reopen and re-occupy must ensure the facility is undamaged and all critical systems (e.g. electrical, medical gas, ventilation) are functional and staffing is sufficient. Send an email notification to ahcaeoc@ahca.myflorida.com to update evacuation status.

    If power is not fully restored, even if generators are operational, contact local emergency operation officials as necessary prior to re-entry. If the hospital, nursing home or remote emergency department is damaged, contact the AHCA Office of Plans and Construction to discuss damage and impact prior to re-opening and re-occupancy.

  • AHCA contacts for North Florida include:
    Scott Waltz: (850) 443-3534 - Primary or (850) 363-0867Alternate
    Gary Birkbeck: (407) 463-7158

Indoor Air Quality Procedures

  • Centers that have experienced undesired water intrusion for extended periods of time can generate conditions which may erode indoor air quality and produce an environment detrimental to patients, residents and health care providers from exposure to mold. Water intrusion may also be caused by problems such as leakage through the roof, exterior walls, and windows, clogged HVAC drain pans, clogged sewage lines, or improperly functioning HVAC equipment that does not maintain proper humidity control within the building envelope. Regardless of the cause, once water has entered the center and wetted building materials, mold growth is likely to occur within 48 to 72 hours if the water is not immediately removed and building materials properly dried.
  • AHCA has shared basic procedures centers can review to ensure indoor air quality will not adversely affect the environment of care. Click here to review.

Temporary Housing

  • FEMA has approved Transitional Sheltering Assistance (TSA) for families in Bay County. TSA provides FEMA funded short-term lodging in hotels and motels for eligible disaster survivors who are unable to return home for an extended period due to disaster-related damages or inaccessibility of their communities. Click here for details.

Small Business Disaster Loans

  • If you are located in a declared disaster area, you may be eligible for financial assistance from the U.S. Small Business Administration. Counties now approved for Physical and Economic Injury are: Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Leon, Liberty, Taylor, Wakulla and Washington. Economic Injury only still applies to: Dixie, Jefferson, Lafayette, Madison and Walton. Click here to learn more about what types of disaster loans are available and other helpful information. Below is a list of Business Recovery Centers the SBA has opened and staffed to date:

Bay County
Mobile DRC
County City Job Center
625 Highway 231
Panama City, FL 32405
Hours: 10 a.m. – 7 p.m. ET, Monday - Saturday

Taylor County
Super Puffs Snacks
700 W Lance Drive
Perry, FL 32348
Hours: 9 a.m. – 6 p.m., Monday - Saturday

Liberty County
Veteran Memorial Civic Center
10561 NW Theo Jacobs Way
Bristol, FL 32321
Hours: 9 a.m. – 6 p.m., Monday - Saturday
Opens Friday, October 19 at 11 a.m.

Franklin County
Franklin County Public Library
311 St. James Avenue
Carrabelle, FL 32322
Hours: 9 a.m. – 6 p.m., Monday - Saturday

Wakulla County
Wakulla County Community Center
322 Shadeville Highway
Crawfordville, FL 32327
Hours: 9 a.m. – 6 p.m., Monday - Saturday





Emergency Prescription Assistance Program (EPAP)

  • EPAP is a program paid for by the U.S. Department of Health and Human Services' Office of the Assistant Secretary for Preparedness and Response (ASPR) which helps uninsured people after disasters to be sure they still have the medicines and medical equipment they normally use to stay healthy. The program pays for prescription medications, specific medical supplies, vaccines, and certain medical equipment. The program provides a 30-day supply of covered drugs and medical supplies that can be renewed every 30 days as long as EPAP is active. To learn more, click here, or call the EPAP enrollment toll-free hotline at 1-855-793-7470.

Food Assistance Benefits

  • To assist families in recovery after Hurricane Michael, current Supplemental Nutrition Assistance Program (SNAP) households in Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Wakulla, and Washington counties will receive replacement benefits at a 40 percent rate by close of business Wednesday, October 17, 2018. Additionally, current SNAP customers are permitted to purchase hot foods with their Electronic Benefits Transfer (EBT) cards at participating retailers through October 31. Click here for details.

Disaster Unemployment Assistance

  • The U.S. Department of Labor Disaster Unemployment Assistance provides financial assistance to individuals whose employment or self-employment has been lost or interrupted as a direct result of a major disaster and who are not eligible for regular unemployment insurance benefits. Learn more here.

Tax Relief

  • The IRS has announced that individuals who reside or have a business in Bay, Calhoun, Franklin, Gadsden, Gulf, Hamilton, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Suwannee, Taylor, Wakulla and Washington counties will be eligible for certain tax relief. The relief applies to taxpayers, businesses, estates, trusts, benefit plans and others and postpones certain tax filing deadlines falling on or after October 7, 2018, and before February 28, 2019. In addition, quarterly estimated income tax payments originally due on or after October 7, 2018, will not be subject to penalties for failure to pay as long as such payments are paid on or before February 28, 2019. Penalties on payroll and excise tax deposits due on or after October 7, 2018, and before October 22, 2018, will be abated as long as the deposits are made by October 22, 2018.

    Affected taxpayers may also be able to claim disaster-related casualty losses of personal property not covered by insurance or other reimbursements on their federal income tax return for either 2018 or for 2017. If you live, work or operate businesses in the counties listed above, we suggest you contact your tax advisor or FHCA's CPA Consultant, Moore Stephens Lovelace, P.A., who provided this helpful information. Call the team at MSL at (800) 683-5401 to discuss whether the available tax relief can benefit you. 

Utility Updates

On Tuesday, Oct. 30, Florida's Public Service Commission moved to approve the suspension of monthly electric bills for customers of Duke Energy in Bay, Gulf, Franklin and Wakulla counties and Florida Public Utility Co.’s customers in Jackson, Calhoun and Liberty counties. The commission said the move will affect 28,523 Duke customers and about 13,000 Florida Public Utilities customers. The utilities, which say customers will not face late fees or penalties, needed approval from regulators because of a state rule that requires utilities to bill customers monthly. Read more.

Click here for outage updates

Click here for outage updates

Communication Devices

BOOMBOX Technology


Resource Links

Executive Orders

FHCA Emergency Operations Team

  • Bob Asztalos (850) 284-1166
  • April Henkel (850) 228-6493
  • Tom Parker (850) 590-0968
  • Emmett Reed (850) 251-1051
  • Kristen Knapp (850) 510-4389
  • Deborah Franklin (813) 679-7533
  • Kim Broom (863) 899-0693
  • Robin Bleier (727) 744-2021

FHCA Email Alerts

FHCA Disaster Call Recordings

**Calls Have Ended**