AHCA/NCAL National Quality Award Program

The American Health Care Association/National Center for Assisted Living encourages member nursing homes and assisted living facilities to participate in this distinctive awards program built on the principles of the Malcolm Baldrige National Quality Award Health Care Criteria.

2012 National Quality Awards

AHCA/NCAL Applicant Resources (including Intent to Apply)
FHCA 2012 National Quality Award Educational Series (Dates & Webinar Recordings)

Webinar Handouts

Silver Application Overview
Silver Application Organizational Profile Worksheet
Silver Quality Award Scoring Criteria
Category 1 - Leadership
Category 2 - Strategic Planning
Category 3 - Customer Focus
Category 4 - Measurement, Analysis & Knowledge Management
Category 5 - Workforce Focus
Category 6 - Operations Focus
Category 7 - Graphs
Category 7 - Results

2011 Florida Quality Award Winners

Twenty-eight long term care member facilities of the Florida Health Care Association are being recognized nationally for their extraordinary commitment to quality care as part of the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) National Quality Awards program. Florida has 25 Bronze Award recipients and three Silver Award recipients, and facilities were honored for their achievement during the FHCA 2011 Annual Conference & Trade Show on August 15 in Orlando and recognized nationally during the AHCA/NCAL Convention in Las Vegas, NV, in September. Click here to read more.

National Quality Award Examiners

This year, FHCA had eight representatives participate as AHCA/NCAL National Quality Award Board of Senior and Master Examiners. They included: Elizabeth Carroll (LaVie Rehabilitation); Teresa Butts (St. Catherine Laboure Manor); Nina Willingham (Life Care Center of Sarasota); Kristin Cardona (Life Care Center of Sarasota); Judith Donohoe (Port St. Lucie Nursing & Restorative Care Center); Lisa McGinley (Brynwood Center); Jennifer Mikula (Palm Garden of Ocala); Koko Okano (FHCA); and Alex Terentev (Manor on the Green).
 

Past Winners

Click here to read a list of past winners.