Education | Events

AHCA/NCAL National Quality Award Workshops

Event Location

Bronze Quality Award Workshops

November 12
Viera del Mar Health and Rehabilitation Center
2355 Vidina Drive, Melbourne, FL 32940
9:00 a.m. – 4:00 p.m. 

November 21
Health Services Advisory Group (HSAG)
3000 Bayport Drive, Suite 300
Tampa, FL 33607
9:00 a.m. – 4:00 p.m. 

Silver Quality Award Workshops

November 13
Viera del Mar Health and Rehabilitation Center
2355 Vidina Drive, Melbourne, FL 32940
9:00 a.m. – 4:00 p.m. 

November 22
Health Services Advisory Group (HSAG)
3000 Bayport Drive, Suite 300
Tampa, FL 33607
9:00 a.m. – 4:00 p.m. 

FHCA annually provides hands-on workshops across the state for centers pursuing the AHCA/NCAL Bronze, Silver and Gold National Quality Awards. These intensive workshops are led by FHCA's Koko Okano, an AHCA/NCAL Quality Award Master Examiner and an examiner of the National Baldrige Program. FHCA suggests centers consider sending any team members working on the centers' Quality Award application/criteria to these workshops, which can result in a better application, greater understanding of the foundational elements of quality in your center, and enhanced excitement as your center engages in the program.

For more information about the AHCA/NCAL National Quality Award Program, click here.

For more information about FHCA's Quality Award Workshops, contact Koko Okano at kokano@fhca.org.

FHCA Quality Award Workshops


Bronze Quality Award Workshop

The Bronze Quality Award Workshop is designed to help applicants understand and meet the demands of the Bronze criteria. Registration includes the six-hour intensive workshop, and participants will walk out with a draft application. Additional AHCA/NCAL tools and resources are available for applicants to help answer questions surrounding individual components of the Bronze criteria.

Silver Quality Award Workshop

This six-hour intensive workshop is designed to help attendees better understand the application process and criteria for submission. Participants will walk out with a written application framework. Attendees will also receive tools and worksheets, an online Q&A open forum and personal consultation from Trainer Koko Okano.

2020 National Quality Award Program Dates

All deadlines are 8:00 p.m. EST

  • September 19, 2019: Quality Award Portal Opens
  • November 7, 2019: Intent to Apply Deadline
  • January 23, 2020: Application and Fee Deadline

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