Facility Operations

AHCA COVID Emergency Order FAQs

The Agency for Health Care Administration (AHCA) has issued guidance and clarification on the Division of Emergency Management  Emergency Order 20-006 to create broad limitations on visitation at long-term care and residential facilities to protect residents from COVID-19. See below for a list of Frequently Asked Questions (FAQs) started by AHCA. FHCA will continue to update this page as more FAQs are made available.
What are necessary health care services as allowed by the Emergency Order?
Medically necessary health care includes health services as well as support services such as activities of daily living and assistance with resident self-administration of medication. This exception applies to individuals who previously performed them on a regular basis.
For example, any family member or sitter who provided assistance with activities of daily living, such as feeding a resident or assisting with bathing, prior to the Emergency Order issued on March 15, 2020, may continue to provide these services.

Can staff who have been on a flight within the last 14 days enter a facility?
Yes. Facility staff are exempt from the 14-day air travel prohibition if the individual does not meet any of the other screening criteria. The facility must still follow the required documentation criteria.

Can hospice workers enter the facility?
Yes. Hospice workers are allowed to see a resident with hospice orders so long as the hospice workers meet the other screening criteria in the Emergency Order.