Facility Operations

Personal Care Attendant Program

On June 24, 2021, Gov. Desantis signed HB 485 by Rep. Sam Garrison (R-Orange Park)/Sen. Aaron Bean (R-Jacksonville) into law. As a reminder, this legislation makes Personal Care Attendants a permanent part of the workforce, effective immediately. The permanent program is increased from 8 to 16 hours of instructional training that PCAs must undergo before these individuals can begin working directly with residents and count toward your facility's minimum staffing requirements. PCAs must complete a total of 75 hours of on-the-job training (inclusive of the 16 hours) and cannot work more than 120 days in a direct care role.

While the Agency for Health Care Administration must undergo rulemaking to fully implement these requirements, it is effective immediately, and facilities must institute the 16-hour training program for PCAs (which can include orientation hours) and keep PCAs assigned to a lead CNA for that two-week timeframe to demonstrate they are competent in meeting your residents' care needs. Click here for a copy of the AHCA letter authorizing the continuation of the PCA program until final rules are adopted.

Personal Care Attendant Program Instructor Guide and Training Materials

The revised PCA Program Instructor Guide is designed to prepare nursing center providers in creating and implementing the program, and offers detailed content on the training standards and required areas of instruction/competency. The updated Competency Check off forms are included. This Instructor Guide was originally developed to assist with the Temporary Personal Care Attendant (PCA) Program approved by AHCA in March of 2020. The PCA program has been signed into law and will be added to Florida Statute 2021, amending 400.141 F.S. and 400.211 F.S.

FHCA Member Rate: $250
FHCA Nonmember Rate: $450

Personal Care Attendant Study Guide for CNA Exam

Developed to assist the Personal Care Attendant (PCA) staff person in preparing for and completing the CNA Competency Evaluation Exam (CNA test). This guide covers Long Term Care Nursing Assistant Fundamentals, Nursing Assistant Theory, Clinical Skills Performance, Communication and Conflict Resolution, Getting Ready for the CNA test, and practice tests for students.

Personal Care Attendant Program Webinar (Members Only)

From PCA to CNA: A Best Practice Webinar on Developing Your Center’s Program and Helping Your PCAs Advance Their Careers Webinar - Sept. 17, 2021: (Recording & Handouts)

This webinar includes an overview of the legislative changes that were made to the permanent PCA program, the resources available to assist nursing centers with creating and implementing the program and support the PCA staff member with preparing for and completing the CNA exam. Long term care leaders share best practices for recruiting and training PCAs and helping them transition into permanent CNA positions. Prometric, Florida’s test administrator for certified nursing assistants, shares updates about what providers should know to prepare their PCAs for the CNA exam, including tips for PCAs to be successful in their test taking and key factors to consider when registering and scheduling to take the exam.