Florida’s Advocate for Long Term Care
Providers and the Elders They Serve

FHCA Quality Symposium

April 4-5, 2018
Hilton Orlando
Orlando, FL

The 2018 Quality Symposium offers important training on key quality improvement topics and regulatory changes that will impact the future of how long term care is delivered. The Symposium focuses on Strategic Workforce Planning: Building Blocks for Success. Topics will include workplace culture, active shooter scenarios, staffing issues addressed in the CMS Mega Rule and an update on what transpired in the 2018 Legislative Session including the AHCA/DOEA Permanent Generator Rules.

Attendee Registration

  • Click here to download the Brochure. 
  • Click here to register online through the FHCA Online Portal. 
  • Click here to download the registration form to register by mail/fax. 


Staying Power: Why Your Employees Leave & How to Keep Them Longer, Cara Silletto, Author
While some of today’s workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of employee turnover. Workforce thought leader, Cara Silletto, will share more insight on why staffing is so challenging today and additional ways to gain greater staffing stability. Join us to learn how to slow the revolving door, more effectively manage the impending shorter-term workforce, and maximize the time you have with each employee.
Surviving an Incident of Violence CourseTerry Choate & Joseph Hileman, Co-Founders, Blue-U Defense
This course provides a complete understanding of what the challenges are during a sudden incident of violence, and more importantly, it provides the tools necessary to correct them.

2018 Legislative Update, Bob Asztalos, Chief Lobbyist, FHCA; Deborah Franklin, Senior Director of Quality Affairs, FHCA
The Government Affairs team of FHCA will provide a recap of Florida’s 2018 legislative session and the impacts these policy changes will have on long term care. The panel will review the outcome of legislation which was introduced in response to Hurricane Irma (including the AHCA/DOEA Permanent Generator Rules), how the 2018-19FY state budget affects long term care reimbursement and other legislation impacting the regulatory environment for nursing centers and assisted living facilities. The team will also provide an update on Florida’s Constitution Revision Commission, the proposed amendments that impact long term care and how members can engage in grassroots advocacy to help stop these proposals from moving forward.

The RoP Employee Requirements, Robin Bleier, President, RB Health Partners, Inc.
Robin Bleier of RB Health Partners, Inc. will discuss how employers will anticipate staffing needs for their facility assessment, along with the education requirements and how that will be measured for each employee.
Family Style Workforce, Lina Dureza, Director of Nursing Administration, Hughes Health & Rehabilitation, Inc.; Koko Okano, Quality Improvement and Research Analyst, FHCA
Attendees will hear observations from the AHCA Quality Award Master Examiner and site visit team leader about the workforce culture and engagement of Hughes Health & Rehabilitation.

Continuing Education

Approved for up to 10 hours of continuing education
FHCA Provider Number 50-720:

  • Florida Board of Nursing Home Administrators
  • Florida Board of Nursing
  • Florida Board of Clinical Social Work
  • Florida Board of Occupational Therapy



Be one of the fifteen sponsors at this exclusive event. Click here for more information and to download the sponsorship brochure. 



Hilton Orlando
6001 Destination Parkway
Orlando, FL 32819

Room Rate: $159 + taxes
Room Block Cut-Off Date: March 12
Parking: $11 per day

To make hotel reservations click here or call 407-313-8499.

Thank you to our Title Sponsor