Florida’s Advocate for Long Term Care
Providers and the Elders They Serve

FHCA Quality Symposium

Event Postponed

FHCA's Quality Symposium, scheduled for October 25-26 at the Hilton Orlando, will be postponed until spring 2018. The postponement will help accommodate those working to comply with the emergency generator rule and the associated challenges that long term care providers are experiencing in the aftermath of Hurricane Irma.

Tentative Pre-Sessions & Specialized Trainings

*Additional fees required

CNA Train-the-TrainerKim Broom, Director of Clinical & Regulatory Services, FHCA​
Preceptor Provider Training, Deborah Franklin, Senior Director of Quality Affairs, FHCA


Tentative Agenda


Changing the Culture of Your Workforce, Connie Bessler, Chief Executive Officer, Greystone Healthcare Management; Jeff Cleveland, President, Clear Choice Health Care; Julia Dennis, Vice President of Strategic Partnerships, Opis Senior Services Group; Luke Neumann, Senior Director of Service and Relationship Development, Palm Garden Healthcare
Panel discussion focusing on the importance of changing the culture of the workforce to enhance the quality goals.
In the Weeds of Labor Law Issues Surrounding Medical MarijuanaSharon Wey, Attorney, Miller Tack & Madison​
Attendees will learn the issues employers will face with the new medical marijuana regulations.
Surviving an Incident of Violence CourseTerry Choate, Lieutenant, Jaffrey Police Department
This course provides a complete understanding of what the challenges are during a sudden incident of violence, and more importantly, it provides the tools necessary to correct them.
Great Leaders Motivate People, Deborah Franklin, Senior Director of Quality Affairs, FHCA
Attendees will learn leadership skills that will not only motivate the staff, but also the leader.
The RoP Employee Requirements, Robin Bleier, President, RB Health Partners, Inc.
Providers will want to ensure they’re ready for the November 28, 2017, deadline approaching for Phase 2 of the CMS Requirements of Participation, which mandates that employers measure staff competency. Robin Bleier of RB Health Partners, Inc. will discuss how employers will anticipate staffing needs for their facility assessment, along with the education requirements and how that will be measured for each employee.
Family Style Workforce, Lina Dureza, Director of Nursing Administration, Hughes Health & Rehabilitation, Inc.; Koko Okano, Quality Improvement and Research Analyst, FHCA
Attendees will hear observations from the AHCA Quality Award Master Examiner and site visit team leader about the workforce culture and engagement of Hughes Health & Rehabilitation.

Continuing Education

Approved for up to 10 hours of continuing education
FHCA Provider Number 50-720:

  • Florida Board of Nursing Home Administrators
  • Florida Board of Nursing
  • Florida Board of Clinical Social Work
  • Florida Board of Occupational Therapy