Florida's Advocate for Long Term Care Providers and the Elders They Serve

Facility Operations

Emergency Preparedness

Hurricane Preparedness Fact Sheet- How LTC Centers Are Readying for the Season
Know the facts about generator installation and hurricane preparedness in long term care centers in Florida.

AHCA Emergency Preparedness Resources
Includes links to the Agency for Health Care Administratin's online emergency reporting system, emergency management planning criteria and more. 

FHCA Members Only Emergency Preparedness Tools & Resources
Includes hurricane and plant operations checklists, disaster drill templates and resources and other members-only tools.

Health Facility Reporting System (HFRS)
The HFRS is used to update census, available beds, utilities, evacuation, generators, damages (related to the storm) and all other reportable event-related information. Facilities are encouraged to designate a point of contact for HFRS reporting who can report if there are power/internet outages.

  • Nursing Home HFRS login assistance: 850-412-4303
  • Assisted Living Facility HFRS login assistance: 850-412-4304
  • After-hours HFRS login assistance: 850-264-7924

CMS Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers
Resources related to CMS Final Rule - CFR , Title 42, Chapter IV, Subchapter G, Part 483,

Utility Partners
Communicating with Florida’s utility providers during an emergency or during construction projects can be facilitated through online portals.


Online Reporting

Call to Report

App and Text services


Online here


FPL App for iPhone and Android

Duke Energy

Online here


Duke Energy App for iPhone and Android
TEXT OUT to 57801


Online here


Text OUT to 35069 or UPDATE to 35069 to receive messages

JEA Online here (904) 665-6000.  

Emergency Environmental Rules for Nursing Homes and Assisted Living Facilities (Generators)
Effective March 26, 2018, Governor Rick Scott signed HB 7099 and SB 7028, which make permanent the emergency rules requiring every nursing center and assisted living facility (ALF) in Florida to have emergency generators to keep residents safe. Nursing centers and ALFs.

Long Term Care Emergency Preparedness Portal
Developed through a collaboration between FHCA and Emory University's Preparedness and Emergency Response Research Center, through the assistance of the federal Centers for Disease Control and Prevention, provides a gateway to tools, resources and information on emergency preparedness topics specifically for skilled nursing and post-acute care centers, as well as assisted living communities.