Florida's Advocate for Long Term Care Providers and the Elders They Serve

Quality Improvement

Quality Improvement

FHCA's Quality Improvement section is designed to help nursing centers learn about and take advantage of the best of the many quality improvement initiatives, resources and tools.

Long Term Care Quality Dashboard
The dashboard is an innovative tool to help visitors understand how quality is measured in Florida's nursing centers and what providers are doing to make these advancements. Along with demographic data, the LTC Quality Dashboard features key care metrics such as nursing turnover, hours per day for resident nursing care, and five-star evaluation data. FHCA partnered with Zimmet Healthcare Services Group and eCapIntel, who provided data for the dashboard.

Quality Cabinet
The FHCA Quality Cabinet emphasizes and supports quality for FHCA members throughout the senior care continuum and serves as a liaison between FHCA and agencies of the State of Florida and the federal government involved in quality issues.

AHCA/NCAL Quality Awards Program
The American Health Care Association/National Center for Assisted Living encourages member nursing centers and assisted living facilities to participate in this distinctive awards program built on the principles of the Malcolm Baldrige National Quality Award Health Care Criteria.

AHCA/NCAL Quality Initiative Recognition Program
The AHCA/NCAL Quality Initiative Recognition Program is designed to recognize AHCA nursing center members that demonstrate the attainment of one or more of the four AHCA Quality Initiative goals. 

Alliant Quality Partnership
FHCA has partnered with Alliant Quality, the Medicare Quality Innovation Network - Quality Improvement Organization (QIN-QIO) for Florida, to encourage nursing centers to participate in “SPACE” (Southern Partners Action Collaborative for Excellence), a learning and action network designed to focus on the use of quality and performance improvement practices.

Culture Change
FHCA's Quality Improvement & Culture Change Council has compiled a number of resources to help with person-directed care/Culture Change models that focus on choice, dignity, respect, self-determination and purposeful living.

Five Star Rating System
Resources for members to help them better understand how to work with and translate the Five Star Rating System for staff, residents, families, governing bodies and the public.

Quality Assurance and Performance Improvement (QAPI)
QAPI is the merger of two complementary approaches to quality, Quality Assurance (QA) and Performance Improvement (PI). Effective QAPI programs are critical to improving the quality of life, and quality of care and services delivered in nursing centers.

Quality Initiatives
A series of links to different national nursing center quality initiatives to learn more about their value to your facility.