Florida's Advocate for Long Term Care Providers and the Elders They Serve

Education | Events

Making Data-Driven Improvements to Maximize Reimbursement and Improve Care

Event Location

USF Health, CAMLS: 2nd Floor Auditorium
124 S. Franklin Street,
Tampa, FL 33602

Parking Information

  • Self-parking in the Fort Brookes parking garage is complimentary.
  • The garage is located one block away from the event location.
  • Click here for a parking garage map.

FHCA's Making Data-Driven Improvements to Maximize Reimbursement and Improve Care offers important training on key quality improvement topics and regulatory changes that will impact how long term care is delivered and how providers are reimbursed. This six-hour program focuses on person-centered care planning and improving quality metrics to help maximize Medicaid and Medicare reimbursement under the Prospective Payment System (PPS). Attendees will learn how to review, understand and utilize quality data to improve performance excellence standards such as QAPI, quality measurements, CMS Five Star Ratings, and the Baldrige Excellence Framework®  to enhance quality of care and optimize reimbursement rates.

Administrators, corporate leaders, reimbursement, clinical and therapy professionals, including MDS coordinators and other essential facility staff, will benefit from this program. For those unable to attend in-person, a virtual, live broadcast is available.

In-person, Live Program

  • Training Dates: April 10 in Tampa, FL.
  • Training Materials: Speaker presentations and handout materials will be made available.
  • Continuing Education Credits: This program offers a total of 6 live contact hours. FHCA will post contact hours to CE Broker by May 1, 2024.

Virtual, Live Broadcast

  • Delivered over 6, virtual live broadcasted sessions.
  • Training Dates: The virtual, live broadcasted sessions will take place April 10 during the live event. All registered attendees will access these sessions through Zoom. Sessions will also be recorded and available to watch between April 11-26.
  • Training Materials: 6 video sessions; post-quiz; speaker presentations and handout materials.
  • Continuing Education Credits: This program offers a total of 6 computer-based contact hours. FHCA will post contact hours to CE Broker by May 1, 2024. Participants must watch the session video in its entirety and pass the corresponding post-quiz by April 26 at 4:00 p.m. EST to receive CEUs.

Event Agenda

Meet the Speakers

Click here to learn more about our program speakers.

7:30 to 8:30 am


8:30 to 8:50 am

Welcome and Data Overview from the Skilled Nursing Perspective

Deborah Franklin, Senior Director of Quality Affairs, Florida Health Care Association

8:50 to 9:30 am

Sources of Data and How to Read Them: CASPER Reports, Provider Preview Reports & MDS

Cary Smith, President/ Owner, Orion Post Acute Consultants

9:30 to 9:45 am


9:45 to 10:45 am

Using Data for Your Quality Journey/Maximize Five-Star/Integrating Baldrige with QAPI

Kelly M. Smith, Phd, CPHQ, CLSSBB, Quality & Analytics Consultant, Q3 Health Care Consulting, LLC

10:45 to 11:45 am

How Hospitals Use Skilled Nursing Data and Using Data to Prevent Rehospitalizations

Bradford Barber, Director, Care Continuum, Tampa General Hospital

11:45 am to 12:30 pm

Networking Lunch

12:30 to 1:30 pm

Medicaid Value Based Purchasing

Tom Parker, Senior Director of Policy & Reimbursement, Florida Health Care Association

1:30 to 2:30 pm

Using AI to Improve Quality of Care and Operational Efficiency

Keely Kent, PT, DPT, RAC-CT, QCP, Vice President of Compliance and Clinical Services, Continuum Therapy Partners
Don Glidewell, Founder, Blue Purpose

2:30 to 2:45 pm


2:45 to 3:45 pm

AHCA/NCAL ​​​​​​​​​​​​​​​​​​​​​​​​​​​​LTC Trend Tracker and Data Collaborative

Kiran Sreenivas, Vice President of Research, AHCA/NCAL