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Florida's Advocate for Long Term Care Providers and the Elders They Serve

Education | Events

Risk Management Intermediate Training

Event Location

May 9, 2024

FHCA Education and Training Center
307 West Park Avenue, Suite 100
Tallahassee, FL 32301

Complimentary parking is available; access the lot from Park Avenue eastbound.

If you have already taken FHCA's Risk Management Certificate Program, you're ready for the six-hour Risk Management Intermediate Program. This program offers an opportunity to gain a higher level of understanding of current risk management program challenges and how to evaluate your own program for improvements. Active quality risk management professionals will detail how to effectively report and develop plans of correction. Attendees will learn how to have a more effective program by developing a more advanced understanding of risk management program principles. For those unable to attend in person, a virtual, live broadcast will be available.

In-person, Live Program

  • Delivered over 5, in-person sessions
  • Training Dates: May 9, 2024, at the FHCA Education and Training Center in Tallahassee, FL
  • Training Materials: Speaker presentations and handout materials
  • Continuing Education Credits: This program offers a total of 6 live contact hours. FHCA will post contact hours to CE Broker by June 5, 2024.

Virtual, Live Broadcast

  • Delivered over 5, virtual live broadcasted sessions.
  • Training Dates: The virtual, live broadcasted sessions are scheduled for May 9. All registered attendees will access these sessions through Zoom. These sessions will also be recorded and available to watch between May 9 – 31.
  • Training Materials: 5 video sessions; post-quiz; handout materials
  • Continuing Education Credits: This program offers a total of 6 computer-based contact hours. FHCA will post contact hours to CE Broker by June 5. Participants must have completed the session videos and passed the post-quiz by May 31, 2024, at 4:00 p.m. EST to receive CEUs.

Meet the Speakers

Robin Allen received her undergraduate and graduate degrees at Florida State University in Speech Pathology.  Robin’s career has focused on post-acute care initially in Therapy Services.  In 2002, Robin became a Healthcare Risk Manager and has focused her efforts on proactive and response driven Risk Management. Robin is the Vice Chair of the FHCA Risk and Compliance Council.  Robin is currently the Chief Risk Officer for Lilac Health Group supporting 38 Centers across Florida.

Robin A. Bleier is the President/CEO of RB Health Partners, Inc., a long-term care consultancy firm. She is the past Chair of the FHCA Emergency Preparedness Council, past Chair of the FHC-PAC, and a vested long term care advocate through her volunteerism and affiliation with numerous professional associations and committees. Robin is a featured state and national presenter, is FHCA’s RAI-MDS-PPS Bootcamp trainer and has been educating on this and other topics nationally since 1998. RB Health Partners, Inc. has a strategic partnership with FHCA, consulting with the Association on quality affairs, including survey readiness.

Kim Broom has been a Registered Nurse for 37 years with 24 years in long term care as a Director of Nursing, Regional Nurse Consultant, and other rolls. She is a risk manager and for six years was the administrator of a 68-bed assisted living center with an Extended Congregate Care license. She came to FHCA in May of 2017 and is the liaison to Senior Clinicians Council, Risk Compliance Council, Infection Prevention Council, and the Florida Center for Assisted Living (FCAL) Committee.
Karen Goldsmith currently serves as FHCA's Regulatory Counsel and previously served as Florida Health Care Association's Legal Counsel since 1980. She is on the American Health Care Association's Legal Subcommittee and served as its Chair for three years. She is active in the American Health Lawyers Association and served as Chair of their Long-Term Care subgroup for two years. She has been published in several books produced by AHLA. She practices primarily in long term care.

Karen Goldsmith currently serves as FHCA's Regulatory Counsel and previously served as Florida Health Care Association's Legal Counsel since 1980. She is on the American Health Care Association's Legal Subcommittee and served as its Chair for three years. She is active in the American Health Lawyers Association and served as Chair of their Long-Term Care subgroup for two years. She has been published in several books produced by AHLA. She practices primarily in long term care.

Hazel Mahoney has been a Registered Nurse since 1978, training originally in England, working in the Middle East and then moving to Florida in 1990. She has worked in hospitals, long term care centers and physician provider organizations in various capacities. Hazel completed her BA in Health Administration through the University of Dundee distance learning program in 2012. Hazel has developed, implemented and monitored clinical risk management programs for three long term care companies in Florida, moving into Compliance in 2013. In 2014, Hazel achieved certification in Health Care Compliance and Health Care Privacy Compliance. She has developed, implemented, and now oversees comprehensive Ethics and Compliance Programs for different operating companies which meet OIG guidelines.

Kim Smoak has been with the Agency for Health Care Administration since August 1995. She is the Deputy Secretary of the Division of Health Quality Assurance. The Division licenses and/or certifies and regulates 40 different providers, including, hospitals, nursing homes, assisted living facilities, and home health agencies. Ms. Smoak is also the State Survey Agency Director for the State of Florida. She holds a Master of Science in Health with the program emphasis in Aging Studies and is also a Qualified Intellectual Disability Professional (QIDP). In 2009 and 2017, she received Survey & Certification Achievement Awards, presented by the Centers for Medicare & Medicaid Services for her work in Survey and Certification.

Event Agenda

8:00 to 8:30 am

Registration

8:30 to 9:00 am

Opening Remarks

9:00 to 9:30 am

Session 1

Review Top Ten 2023 Deficiencies            
Kim Smoak, Deputy Secretary, State Survey Agency Director Health Care Policy and Oversight for the Florida Agency for Health Care Administration

9:30 to 11:00 am

Session 2

Discuss Top Ten Related to Risk Including Advance Directives
Robin Bleier, President/CEO RB Health Partners, Inc.
Karen Goldsmith, Attorney, FHCA Regulatory Counsel
Kim Broom, Director of Clinical & Risk Management, FHCA

11:00 to 11:15 am

Break

11:15 am to 12:15 pm

Session 3

How to Evaluate Your Risk Program (Part 1)
Robin Bleier, President/CEO RB Health Partners, Inc.
Hazel Mahoney Chief Compliance Officer, Facility Support Company
Karen Goldsmith, Attorney, FHCA Regulatory Counsel
Robin Allen, Chief Risk Officer, The Lilac Health Group

12:15 to 12:45 pm

Lunch

12:45 to 1:45 pm

Session 4

How to Evaluate Your Risk Program (Part 2)
Robin Bleier, President/CEO RB Health Partners, Inc.
Hazel Mahoney Chief Compliance Officer, Facility Support Company
Karen Goldsmith, Attorney, FHCA Regulatory Counsel
Robin Allen, Chief Risk Officer, The Lilac Health Group

1:45 to 2:00 pm

Break

2:00 to 4:00 pm

Session 5

Did You Get to the Root Cause? Improve Reporting and Plans of Correction
Robin Allen, Chief Risk Officer, The Lilac Health Group
Hazel Mahoney Chief Compliance Officer, Facility Support Company