October 28, 2026 | 8:00 to 4:00 p.m. EST

FHCA Education & Training Center in Tallahassee, FL

If you have already taken FHCA's Introduction to Risk Management Program and have been implementing the principles in your center, you're ready for the six-hour Risk Management Intermediate Program. This is an opportunity to gain a higher level of understanding of current risk management program challenges and how to evaluate your program for improvements. Active quality risk management professionals will detail how to effectively report and develop plans of correction. Attendees will learn how to have a more effective program by developing a more advanced understanding of risk management program principles. 

Continuing Education

This program is delivered over 5 in-person sessions and offers 6 Live continuing education credits. FHCA will post contact hours to CE Broker by November 21, 2026. 

Provider Number 50-720: Florida Board of Nursing Home Administrators, Florida Board of Nursing, Florida Board of Clinical Social Work and the Florida Board of Occupational Therapy.

Meet the Speakers

Robin Allen received her undergraduate and graduate degrees at Florida State University in Speech Pathology.  Robin’s career has focused on post-acute care initially in Therapy Services.  In 2002, Robin became a Healthcare Risk Manager and has focused her efforts on proactive and response driven Risk Management. Robin is the Vice Chair of the FHCA Risk and Compliance Council. Robin is currently the Chief Risk Officer for The Lilac Health Group supporting a large portfolio of skilled nursing and assisted living facilities across Florida.

Robin A. Bleier is the President/CEO of RB Health Partners, Inc., a long-term care consultancy firm. She is the past Chair of the FHCA Emergency Preparedness Council, past Chair of the FHC-PAC, and a vested long term care advocate through her volunteerism and affiliation with numerous professional associations and committees. Robin is a featured state and national presenter, is FHCA’s RAI-MDS-PPS Bootcamp trainer and has been educating on this and other topics nationally since 1998. RB Health Partners, Inc. has a strategic partnership with FHCA, consulting with the Association on quality affairs, including survey readiness.

Kim Broom has been a Registered Nurse for 40 years with 24 years in long term care as a Director of Nursing, Regional Nurse Consultant, and other roles. She is a risk manager and for six years was the administrator of a 68-bed assisted living center with an Extended Congregate Care license. She came to FHCA in May of 2017 and is the liaison to Senior Clinicians Council, Risk Compliance Council, Infection Prevention Council, and the Florida Center for Assisted Living (FCAL) Committee.

Hazel Mahoney has been a Registered Nurse since 1978, training originally in England, working in the Middle East and then moving to Florida in 1990. She has worked in hospitals, long term care centers and physician provider organizations in various capacities. Hazel completed her BA in Health Administration through the University of Dundee distance learning program in 2012. Hazel has developed, implemented and monitored clinical risk management programs for three long term care companies in Florida, moving into Compliance in 2013. In 2014, Hazel achieved certification in Health Care Compliance and Health Care Privacy Compliance. She has developed, implemented, and now oversees comprehensive Ethics and Compliance Programs for different operating companies which meet OIG guidelines.

Kim Smoak has been with the Agency for Health Care Administration since August 1995. She is the Deputy Secretary of the Division of Health Quality Assurance. The Division licenses and/or certifies and regulates 40 different providers, including, hospitals, nursing homes, assisted living facilities, and home health agencies. Ms. Smoak is also the State Survey Agency Director for the State of Florida. She holds a Master of Science in Health with the program emphasis in Aging Studies and is also a Qualified Intellectual Disability Professional (QIDP). In 2009 and 2017, she received Survey & Certification Achievement Awards, presented by the Centers for Medicare & Medicaid Services for her work in Survey and Certification.

Event Agenda