7:00 to 8:00 a.m.

Registration

8:00 to 8:30 a.m.

Welcome Remarks

8:30 to 9:30 a.m.

Get to Know Your QIO – Alliant Quality Discusses Hospital Readmissions, Psychotropics and Narcotic Alternatives, and Infection Control

JoVonn Givens, Alliant Quality

Alliant Quality, the CMS contracted QIO, delivers the quality improvement scope of practice and offers clinical and quality measure expertise to support long-term care facilities. In this session, they will expand on the systems that impact quality to reduce readmissions,Emergency Department (ED) visits and adverse drug events and improve infection control.

9:30 to 10:30 a.m.

Top 10 Opportunities for Improvement in SNFs

Donah Heiberg, Agency for Health Care Administration

Many centers recognize the drive for continual improvement is an integral part of the cycle in long-term care. Compliance in all areas requires vigilance and a high level of focus on achieving the goal. Session attendees will learn about the top 10 opportunities to improve compliance and achieve better survey outcomes.

10:30 to 10:45 a.m.

Break

10:45 to 11:45 a.m.

Agency Hot Topics, Federal Phase 3 Updates and Emergency Preparedness Reminders

Kim Smoak, Agency for Health Care Administration

Now, more than ever, it is critical that facilities are prepared and equipped to meet the requirements for emergency preparedness and life safety regulations and surveys. Attendees will learn the newest agency updates, the status of Phase 3 of the CMS Rule, emergency preparedness and life safety criteria that help ensure residents and staff are protected and an overview of emergency preparedness reminders for year-round, all hazards planning. 

11:45 a.m. to 12:15 p.m.

Ombudsman – Unique Advocate for LTC Residents

Michael Phillips, State Ombudsman, FL Long Term Care Ombudsman Program

Hear from Florida's Ombudsman, Michael Phillips, yesterday, today, and beyond in relation to advocacy for the elderly in long-term care. While there is a foundation and structure, there are changes and a future for the partnership for the residents served. Be informed about who the Ombudsman is, what they do and why they do it.

12:15 to 1:15 p.m.

Lunch

1:15 to 2:15 p.m.

Health Care-Associated Infections (HAI) – Partnerships to Save Lives

Michelle Dillehay, Agency for Health Care Administration and a Florida Department of Health Representative: Afton Nourzad (Coral Springs); Argentina Charles/Alina Corral (Tallahassee); Christopher Prestel (Tampa); and Nicole Castro/Jalysa Erskine (Lake Mary)

According to a recent survey by the CDC, one in 25 hospital patients have a Health Care-Associated Infection (HAI). Broad implementation of the CDC guidelines saves lives, reduces suffering and decreases health care costs. Through partnerships and the commitment of stakeholders, the Florida Department of Health (FDOH) HAI Prevention Program supports health care facilities in implementing best practices for preventing the spread of HAI. This session will cover HAI prevention strategies to be used in centers.

2:15 to 2:30 p.m.

Break

2:30 to 4:00 p.m.

Immediate Jeopardy Citations - On the Rise

Mary Maloney, Agency for Health Care Administration

If your center receives an Immediate Jeopardy citation, especially if it is the first time, it is vital that your staff understands how to respond and provide the required documentation and information as quickly as possible. This session will breakdown the series of events and causes and offer insights into how centers can be prepared to respond and document appropriately