Florida’s Advocate for Long Term Care
Providers and the Elders They Serve

Quality Improvement

FHCA's Quality Improvement section is designed to help nursing centers learn about and take advantage of the best of the many quality improvement initiatives, resources and tools.

Quality Cabinet
The FHCA Quality Cabinet emphasizes and supports quality for FHCA members throughout the senior care continuum and serves as a liaison between FHCA and agencies of the State of Florida and the federal government involved in quality issues.

AHCA/NCAL Quality Awards Program
The American Health Care Association/National Center for Assisted Living encourages member nursing centers and assisted living facilities to participate in this distinctive awards program built on the principles of the Malcolm Baldrige National Quality Award Health Care Criteria.

AHCA/NCAL Quality Initiative Recognition Program
The AHCA/NCAL Quality Initiative Recognition Program is designed to recognize AHCA nursing center members that demonstrate the attainment of one or more of the four AHCA Quality Initiative goals. 

Culture Change
FHCA's Quality Improvement & Culture Change Council has compiled a number of resources to help with person-directed care/Culture Change models that focus on choice, dignity, respect, self-determination and purposeful living.

Five Star Rating System
Resources for members to help them better understand how to work with and translate the Five Star Rating System for staff, residents, families, governing bodies and the public.

Quality Assurance and Performance Improvement (QAPI)
QAPI is the merger of two complementary approaches to quality, Quality Assurance (QA) and Performance Improvement (PI). Effective QAPI programs are critical to improving the quality of life, and quality of care and services delivered in nursing centers.

Quality Initiatives Crosswalk
The best place to start for those wanting to understand and compare the different national nursing center quality initiatives and assess their value to your facility.

Tools and Resources
A collection of web sites, checklists, and guidelines focused on nursing center quality management issues.

Reports and Publications
Academic and government articles related to quality management aspects and challenges.