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Florida's Advocate for Long Term Care Providers and the Elders They Serve

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Focus Newsletter Whitelisting

DESKTOP LEVEL WHITELISTING INSTRUCTIONS

Outlook 2003:
• From your inbox select Actions then select Junk Email and click on Junk Email Options Address Book.
• Click the Safe Senders tab.
• Type in or cut and paste mmreturn@magnetdev.com into the block area, and then click the OK button.

Gmail
• Click the Gmail dropdown list (on the left side of the screen) and select Contacts.
•  Add the "from" address to your contact list.
If the message was found in the spam folder, right-click it and select Not Spam. Additionally, you can move messages to their proper classification folder, if needed.
 

AOL Subscribers:
• From your mailbox screen click on the drop down arrow to the right of the 'Mail Options' and then click on Address Book.
• Click the Add button (Add Contact for version 8.0).
• Type in or cut and paste mmreturn@magnetdev.com into the 'Screen Name' block, and then click Save.
 
Hotmail Subscribers:
• Select the Options links in the upper right of the screen.
• Click on Junk Email Protection.
• Click on Safe List.
• Type in or cut and paste mmreturn@magnetdev.com into the box and then click Add.
 
Yahoo Subscribers:
• From your mailbox screen click on the drop down arrow to the right of the 'Addresses' and then click on Add Contact.
• Type in or cut and paste mmreturn@magnetdev.com into the Email box and then click Save.
 
MSN Subscribers:
• Click on Email settings.
• Click on the Junk Mail link.
• Click on Safe List.
• Click on Add an item to this list.
• Type in or cut and paste mmreturn@magnetdev.com into the Safe List box and then click Add.
 
MSN 9
• Click on Settings: Email | Junk email.
• Click on the Junk Email Guard link.
• Click on Safe List.
• Type in or cut and paste mmreturn@magnetdev.com into the Safe List box and then click Add.
 
Juno/Netzero Subscribers:

• From your mailbox screen click on the Address Book tab.
• Next to the Lists tab Click the 'Add new contact' link.
• Type in or cut and paste mmreturn@magnetdev.com into the Email Address block, and then click the Save button.
 
Earthlink Webmail Subscribers:
• From your mailbox screen click on the Address Book.
• Click the Add button.
• Type in or cut and paste mmreturn@magnetdev.com into the Email block, and then click the Save button.
 

WHITELISTING AT THE SERVER LEVEL INSTRUCTIONS
Instruct your recipients to send this information to their email administrators:
Email Service Provider: Real Magnet (www.realmagnet.com)
 
The sending servers are either:
209.18.93.65
209.18.93.66
 
All of the above IP's are sub-domains of magnetmail.net (mail*.magnetmail.net)
The return path is:
mmreturn@magnetdev.com
(66.70.25.24)

If you continue to have difficulty receiving email communications from FHCA, please contact Kristen Knapp, Director of Communications by email or phone, (800) 771-3422